Privacy Policy

Last updated: 24 October 2026

This Privacy Policy explains how [Legal Business Name], trading as JK Fashion Mall (“we”, “us”, “our”), collects, uses, shares and protects your personal data when you visit https://jkfashionmall.com (the “Website”) or buy from us. We follow the Information Technology Act, 2000 and its rules, the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Consumer Protection (E-Commerce) Rules, 2020.

By using the Website or placing an order, you agree to this policy. If you do not agree, please do not use the Website.

1. Who We Are

Business name: [Legal Business Name] (JK Fashion Mall)
Address: Near Pani Tanki, Main Road, Gotegaon, Dist. Narsinghpur, Madhya Pradesh – 487118, India
GSTIN: [GSTIN]
Phone / WhatsApp: +91 7222977506
Email: [Support Email]

2. Personal Data We Collect

Data you give us

Name
Mobile number and WhatsApp number
Email address
Billing and delivery address, including PIN code
Account login details (if you create an account)
Messages you send us, such as queries, complaints, return requests, photos and unboxing videos

Data collected when you order

Order details: products, quantity, price, order date, order status and delivery status
Payment method chosen (currently Cash on Delivery). For refunds, the bank account or UPI details you share with us

Data collected automatically

IP address, browser and device type
Pages visited, products viewed and items added to cart
Cookies and similar technologies (see Section 7)

3. How We Use Your Data

To process, pack, ship and deliver your orders
To contact you about your order by call, SMS, WhatsApp or email
To handle returns, exchanges and refunds
To manage your account and order history
To answer your questions and resolve complaints
To prevent fraud, fake orders and misuse of the Website
To improve our Website, products and service
To send offers and updates, only if you have agreed. You can opt out at any time
To meet legal, tax and accounting requirements

We process your personal data based on your consent, or for legitimate uses allowed under the DPDP Act, such as completing an order you requested or meeting a legal duty.

4. Who We Share Your Data With

We do not sell your personal data. We share only what is needed with:

Courier and logistics partners, to deliver your order and collect Cash on Delivery payments
Payment service providers, if online payment methods are added in the future, and banks or UPI apps for refunds
Website hosting, email, SMS and WhatsApp service providers who help us run our store
Government authorities, courts or law enforcement, when required by law

These partners are allowed to use your data only to provide their service to us.

5. How Long We Keep Your Data

Account data: while your account is active, or until you ask us to delete it
Order and invoice records: as long as required by tax and accounting laws (usually up to 8 years)
Marketing data: until you withdraw consent

When data is no longer needed, we delete it or make it anonymous.

6. Your Rights

Under the DPDP Act, 2023, you have the right to:

Get a summary of the personal data we hold about you and how we use it
Correct or update inaccurate or incomplete data
Ask us to erase your data, unless we must keep it by law
Withdraw your consent at any time (this does not affect processing already done)
Raise a complaint with our Grievance Officer
Nominate another person to exercise your rights in case of death or incapacity

To use these rights, contact us at [Support Email] or WhatsApp +91 7222977506. If you are not satisfied with our response, you may approach the Data Protection Board of India.

7. Cookies

Cookies are small files stored on your device. We use them to:

Keep items in your cart and keep you logged in
Remember your preferences
Understand how visitors use the Website

You can block or delete cookies in your browser settings. Some parts of the Website, such as the cart and checkout, may not work without them.

8. Data Security

We use reasonable security practices, including a secure (HTTPS) connection and restricted access to customer data. No method of transfer over the internet is 100% safe, but we work to protect your data. If a data breach happens, we will inform affected users and authorities as required by law.

9. Children

Our Website is meant for people aged 18 and above. We do not knowingly collect personal data from children under 18 without verifiable consent from a parent or guardian. If you believe a child has shared data with us, contact us and we will delete it.

10. Third-Party Links

Our Website may link to other sites, such as WhatsApp or social media. We are not responsible for their privacy practices. Please read their policies.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be on this page with the “Last updated” date.

12. Grievance Officer

As per the IT Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, our Grievance Officer is:

Name: [Grievance Officer Name]
Designation: [Designation]
Address: Near Pani Tanki, Main Road, Gotegaon, Dist. Narsinghpur, Madhya Pradesh – 487118, India
Email: [Grievance Email]
Phone: +91 7222977506
Working hours: [Working Hours], Monday to Saturday

We will acknowledge your complaint within 48 hours and try to resolve it within 30 days of receiving it.