Last updated: 24 October 2026

This Shipping Policy explains how JK Fashion Mall, operated by [Legal Business Name], delivers your orders.

1. Where We Ship

We currently ship only within India. We do not accept international orders at this time.

2. Shipping Charges

We offer free shipping across India on all orders. There is no minimum order value.

3. Order Processing and Dispatch

  • Orders are dispatched within 1–3 business days of being placed and confirmed
  • Business days are Monday to Saturday, excluding public holidays
  • For Cash on Delivery orders, we may call or WhatsApp you to confirm the order before dispatch. Unconfirmed orders may be cancelled
  • During sales, festivals or for custom work, dispatch may take a little longer. We will inform you if there is a delay

4. Delivery Time

  • Delivery usually takes 3–8 business days after dispatch
  • Remote areas, hill regions, North-East states, islands and some rural PIN codes may take longer
  • Delays may happen due to weather, strikes, festivals, courier issues or other events beyond our control

5. Order Tracking

Once your order is shipped, you can track it on our Track Order page using your order details. You can also ask for an update on WhatsApp +91 7222977506.

6. Cash on Delivery (COD)

  • Cash on Delivery is available across our serviceable PIN codes
  • Please keep the exact amount ready, or pay by UPI if the courier offers it
  • COD is currently our only payment method

7. Refusing an Order at Delivery

  • Please accept COD orders only if you still want them. Refusing orders without a valid reason causes loss to us
  • If the parcel looks open, tampered with or damaged, you may refuse it. Please inform us within 48 hours with photos if possible
  • If orders are repeatedly refused without a valid reason, we may disable Cash on Delivery for that phone number or address
  • If the courier cannot deliver after multiple attempts, or the address or phone number is wrong, the order will return to us and be cancelled

8. Correct Address and Phone Number

Please enter your full address, landmark, PIN code and an active phone number at checkout. We are not responsible for delays caused by incorrect details. To change your address, contact us before the order is dispatched.

9. Damaged or Wrong Item

If you receive a damaged or wrong item, report it within 48 hours with an unboxing video and photos. See our Refund and Returns Policy for details.

10. Grievance Officer

  • Name: [Grievance Officer Name]
  • Designation: [Designation]
  • Address: Near Pani Tanki, Main Road, Gotegaon, Dist. Narsinghpur, Madhya Pradesh – 487118, India
  • Email: [Grievance Email]
  • Phone: +91 7222977506

We will acknowledge your complaint within 48 hours and resolve it within 30 days.

11. Contact Us

[Legal Business Name] (JK Fashion Mall), Near Pani Tanki, Main Road. Phone / WhatsApp: +91 7222977506. Email: [Support Email].